Greenshades incident

Greenshades.com Unavailable

Resolved after 3 hours 9 minutes, affecting Customer Support and Sales, on October 6, 2023.

monitoring Oct 06, 2023, 03:38 PM UTC

Connectivity to resources on greenshades.com has been restored. We will continue to monitor to ensure stability

Started
Oct 06, 2023, 02:40 PM UTC
Resolved
Oct 06, 2023, 05:50 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 06, 2023, 02:40 PM UTC

Affected components

Customer Support and Sales

Update timeline

  1. investigating Oct 06, 2023, 02:40 PM UTC

    We are investigating an issue where users are currently unable to connect to marketing and support services on greenshades.com. However, all production services and customer-facing services are still fully operational. We will provide additional updates as they become available.

  2. monitoring Oct 06, 2023, 03:38 PM UTC

    Connectivity to resources on greenshades.com has been restored. We will continue to monitor to ensure stability

  3. resolved Oct 06, 2023, 05:50 PM UTC

    All sites and services are up and functioning normally.

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