Greenshades incident

Year End Forms Site Outage

Critical Vendor's status page →

Resolved after 3 hours 10 minutes, affecting Year End Forms, on January 18, 2024.

monitoring Jan 18, 2024, 09:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 18, 2024, 08:46 PM UTC
Resolved
Jan 18, 2024, 11:57 PM UTC
Duration
3h 10m
Detected by Pingoru
Jan 18, 2024, 08:46 PM UTC

Affected components

Year End Forms

Update timeline

  1. investigating Jan 18, 2024, 08:46 PM UTC

    Year End Forms site is currently down. We are actively working to resolve this issue. Thank you for your patience.

  2. investigating Jan 18, 2024, 09:21 PM UTC

    We have restored the Year End Forms site. We are continuing to deep dive the underlying causes of this incident and will provide updates as they become available.

  3. monitoring Jan 18, 2024, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2024, 11:57 PM UTC

    This incident has been resolved.

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