Resolved after 16 hours 38 minutes, affecting Data Synchronization Services, on February 21, 2024.
All services have returned to fully operational. We will continue to monitor the functionality to ensure service stability.
Affected components
Update timeline
- investigating Feb 21, 2024, 10:03 PM UTC
We are currently experiencing downtime with a subset of our data synchronization services. Engineers are actively diagnosing the issue and we will post updates as progress is made.
- investigating Feb 21, 2024, 11:22 PM UTC
Our team is continuing to investigate this issue. The impact is being lowered to "Minor/Degraded performance" as we have confirmed that the services are successfully processing requests. We will post additional updates as we work to restore this service to fully operational.
- monitoring Feb 22, 2024, 01:25 AM UTC
All services have returned to fully operational. We will continue to monitor the functionality to ensure service stability.
- resolved Feb 22, 2024, 02:41 PM UTC
This incident has been resolved. Thank you for allowing us to better serve you!
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