Resolved after 2 hours 32 minutes, affecting Payroll, on October 9, 2024.
The issue has been identified. We have released a hotfix for the Payroll Service and we are monitoring the results.
Affected components
Payroll
Update timeline
- investigating Oct 09, 2024, 08:52 PM UTC
We are actively investigating intermittent calculation failures with our Payroll service.
- investigating Oct 09, 2024, 08:53 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 09, 2024, 09:51 PM UTC
The issue has been identified. We have released a hotfix for the Payroll Service and we are monitoring the results.
- resolved Oct 09, 2024, 11:24 PM UTC
This incident has been confirmed resolved. Payroll Service is fully function.
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