Great Minds Affirm incident

Intermittent Errors Authenticating or Navigating Great Minds Digital Platform

Major Resolved View vendor source →

Great Minds Affirm experienced a major incident on October 15, 2025 affecting Digital Platform, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 04:02 PM UTC
Resolved
Oct 15, 2025, 05:11 PM UTC
Duration
1h 8m
Detected by Pingoru
Oct 15, 2025, 04:02 PM UTC

Affected components

Digital Platform

Update timeline

  1. investigating Oct 15, 2025, 04:02 PM UTC

    The Great Minds team is investigating an issue that is impacting the authentication into or navigating of the digital platform. More information will be posted as the investigation progresses.

  2. monitoring Oct 15, 2025, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 15, 2025, 04:25 PM UTC

    Intermittent errors continue to occur after the first fix attempt. The team continues to investigate a permanent fix.

  4. monitoring Oct 15, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 15, 2025, 05:11 PM UTC

    This incident has been resolved.