Great Minds Affirm incident

Digital Platform User Session Timeouts

Resolved after 7 hours 31 minutes, affecting Digital Platform, on October 2, 2026.

monitoring Oct 02, 2026, 08:06 PM UTC

While the team continues to actively work with Learnosity to resolve these issues, the errors have cleared and the platform has stabilized. Monitoring is ongoing.

Started
Oct 02, 2026, 04:42 PM UTC
Resolved
Oct 03, 2026, 12:13 AM UTC
Duration
7h 31m
Detected by Pingoru
Oct 02, 2026, 04:42 PM UTC

Affected components

Digital Platform

Update timeline

  1. investigating Oct 02, 2026, 04:42 PM UTC

    Great Minds is currently investigating an issue that may impact user sessions and cause timeouts across the Digital Platform. We will provide updates as our investigation continues.

  2. identified Oct 02, 2026, 06:42 PM UTC

    We continue to investigate timeouts as well as an issue that may cause students to be unexpectedly exited from assessments. Our team is actively working with Learnosity, a third-party assessment engine provider, to resolve these issues. We will provide additional updates as they become available.

  3. monitoring Oct 02, 2026, 08:06 PM UTC

    While the team continues to actively work with Learnosity to resolve these issues, the errors have cleared and the platform has stabilized. Monitoring is ongoing.

  4. resolved Oct 03, 2026, 12:13 AM UTC

    This incident has been resolved.

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