Great Minds Affirm incident
PowerPoint Presentations Failing to Load on the Digital Platform
Resolved after 2 hours 32 minutes, affecting Digital Platform, on October 16, 2026.
The third-party services impacting PowerPoint presentations within the Digital Platform have been restored, and presentations are now loading as expected. Great Minds will continue to monitor the platform to ensure functionality remains stable. We will provide additional updates if needed.
Affected components
Update timeline
- investigating Oct 16, 2026, 01:32 PM UTC
Great Minds is currently investigating an issue preventing PowerPoint presentations from loading within the Digital Platform. The issue appears to be related to a third-party service used to display presentations. Our team is actively investigating and working toward a resolution. Updates will be provided as more information becomes available.
- identified Oct 16, 2026, 02:32 PM UTC
Great Minds has identified an alternative solution to restore PowerPoint presentation functionality within the Digital Platform. Our team is currently implementing and testing this solution to ensure presentations load as expected. We will provide additional updates as progress continues.
- monitoring Oct 16, 2026, 03:13 PM UTC
The third-party services impacting PowerPoint presentations within the Digital Platform have been restored, and presentations are now loading as expected. Great Minds will continue to monitor the platform to ensure functionality remains stable. We will provide additional updates if needed.
- resolved Oct 16, 2026, 04:04 PM UTC
This incident has been resolved.
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