Resolved after 14 hours 11 minutes, affecting Digital Platform, on October 20, 2025.
Working with AWS support we have resolved the issue as of 1am Eastern today. All major functionality is restored.
Affected components
Update timeline
- monitoring Oct 20, 2025, 02:48 PM UTC
We are monitoring the AWS Outage and the impact on Great Minds Digital Platform. Right now, notable impact is: - Content/Assessment interactives are not working - Single Sign On from partners intermittently fails - Slowness/Latency throughout the platform If further impact is discovered we will update the status page for awareness, otherwise the larger event can be monitored here: https://health.aws.amazon.com/health/status.
- monitoring Oct 20, 2025, 06:13 PM UTC
We are continuing to closely monitor the situation with our cloud provider (AWS) and their ongoing outage impacting Internet services across the web. We still are seeing slowness and occasional login failures on Great Minds' digital platform and expect that to continue until AWS resolves the underlying issues.
- identified Oct 21, 2025, 03:39 AM UTC
AWS has resolved the main underlying issue. However, there still remains an AWS issue affecting our services. We are working with Amazon Web Services support engineers to identify and resolve the issue. In the meantime users will not be able to login or use the platform.
- resolved Oct 21, 2025, 10:31 AM UTC
Working with AWS support we have resolved the issue as of 1am Eastern today. All major functionality is restored.
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