Resolved after 9 hours 29 minutes, affecting Digital Platform, on September 30, 2023.
After close monitoring we can confirm the issue is resolved. Users should be able to login successfully now.
Affected components
Digital Platform
Update timeline
- investigating Sep 30, 2023, 05:43 PM UTC
We are investigating an issue that is preventing many users from being able to login in some cases or taking extremely long to log in in other cases.
- monitoring Oct 01, 2023, 02:19 AM UTC
We have implemented a fix and are closely monitoring to confirm it has resolved the issue.
- resolved Oct 01, 2023, 03:12 AM UTC
After close monitoring we can confirm the issue is resolved. Users should be able to login successfully now.
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