Resolved after 2 hours 32 minutes, affecting Digital Platform, on April 9, 2024.
Root cause has been found and fixed. The 500 errors are no longer being observed on the Digital Platform. The team continues to monitor to be sure this incident is resolved.
Affected components
Digital Platform
Update timeline
- investigating Apr 09, 2024, 04:29 PM UTC
The Great Minds team is investigating an incident where 500 type errors will occur to users. Updates to follow as root cause is found.
- investigating Apr 09, 2024, 04:44 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 09, 2024, 05:24 PM UTC
Root cause has been found and fixed. The 500 errors are no longer being observed on the Digital Platform. The team continues to monitor to be sure this incident is resolved.
- resolved Apr 09, 2024, 07:02 PM UTC
This incident has been resolved.
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