Great Minds Affirm incident
Digital Platform Eureka Math Squared Assessment Performance Problems and Student Experience Outage
Resolved after 7 hours 57 minutes, affecting Digital Platform, on May 6, 2024.
Remediation steps have been taken and the Great Minds teams observe the errors have stopped and performance has improved. The Digital Platform continues to be monitored closely.
Affected components
Update timeline
- investigating May 06, 2024, 01:56 PM UTC
Great Minds is currently investigating an issue on the Digital Platform leading to teachers getting a 500 error when interacting with assessments and the student experience is down. Updates to follow as the root cause is discovered and next steps determined.
- monitoring May 06, 2024, 03:34 PM UTC
Remediation steps have been taken and the Great Minds teams observe the errors have stopped and performance has improved. The Digital Platform continues to be monitored closely.
- resolved May 06, 2024, 09:54 PM UTC
This incident has been resolved.
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