Great Minds Affirm incident

Teacher/Class Reporting Issue within Analyze on the Digital Platform

Resolved after 2 days, affecting Digital Platform, on July 31, 2024.

monitoring Aug 02, 2024, 02:42 PM UTC

A fix was implemented yesterday, 8/1, so report generation started working again. The team is currently working on refreshing the reports now to be sure everything is up to date when generated. Once that is completed another update will be posted.

Started
Jul 31, 2024, 07:44 PM UTC
Resolved
Aug 02, 2024, 07:59 PM UTC
Duration
2d
Detected by Pingoru
Jul 31, 2024, 07:44 PM UTC

Affected components

Digital Platform

Update timeline

  1. investigating Jul 31, 2024, 07:44 PM UTC

    There is currently an issue with the Digital Platform Analyze reports, preventing them from generating, that the Great Minds teams are working on with the highest priority. This impacts all teacher or class level report viewing. Once it is resolved there will not be any data loss within the reports. This status page will be updated once a fix is released and confirmed.

  2. monitoring Aug 02, 2024, 02:42 PM UTC

    A fix was implemented yesterday, 8/1, so report generation started working again. The team is currently working on refreshing the reports now to be sure everything is up to date when generated. Once that is completed another update will be posted.

  3. resolved Aug 02, 2024, 07:59 PM UTC

    This incident has been resolved.

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