Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Delays in Form PDF Generation

Minor Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a minor incident on August 27, 2025 affecting Dashboard Portal and Integration Services and Gateway, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 03:32 PM UTC
Resolved
Aug 27, 2025, 04:16 PM UTC
Duration
44m
Detected by Pingoru
Aug 27, 2025, 03:32 PM UTC

Affected components

Dashboard PortalIntegration Services and Gateway

Update timeline

  1. investigating Aug 27, 2025, 03:32 PM UTC

    We are currently investigating a backlog in PDF generation that is affecting form search in the dashboard, as well as PDFs being transmitted to the host EHR.

  2. monitoring Aug 27, 2025, 03:48 PM UTC

    We have added more capacity to form generation to alleviate a backlog we observed. Message traffic is flowing and the backlog is slowly decreasing. We continue to monitor.

  3. resolved Aug 27, 2025, 04:16 PM UTC

    The backlog has been processed and we are no longer seeing any delays in PDF generation or transmission. We'll continue to monitor for any further issues. Thank you again for your patience!