Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Intermittent service outage
Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on May 12, 2026 affecting Mobile Services and Dashboard Portal and 1 more component, lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 11:43 AM UTC
Our team is investigating an intermittent service outage affecting mobile users and integrations. We will provide an update here shortly.
- identified May 12, 2026, 11:52 AM UTC
After a large services migration last night we are experiencing performance issues due to under-provisioned capacity. Our engineering team is currently scaling up capacity to meet the demand. Thank you for your patience as we address this issue.
- identified May 12, 2026, 01:21 PM UTC
We are continuing to work on capacity expansion. Services remain intermittent at this time.
- identified May 12, 2026, 02:12 PM UTC
We have provisioned new capacity and are slowly seeing improvement. We continue to monitor and optimize service availability.
- identified May 12, 2026, 02:57 PM UTC
Performance continues to stabilize, but we are actively monitoring and continuing to make additional adjustments as they become necessary. Thank you for your patience.
- monitoring May 12, 2026, 04:31 PM UTC
We are still seeing intermittent performance inconsistencies that we're monitoring and researching. Services are fully operational at this time. Moving incident to a monitoring status until further progress is made.
- resolved May 12, 2026, 06:54 PM UTC
At this point, all performance issues have been resolved, capacity has been optimized, and our team is continuing to monitor all services for any further signs of resource exhaustion. Thank you for your patience as we worked through this. The Graphium Health Team