Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Network Latency

Minor Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a minor incident on January 29, 2026 affecting Mobile Services and Dashboard Portal and 1 more component, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 05:27 PM UTC
Resolved
Jan 29, 2026, 11:38 PM UTC
Duration
6h 11m
Detected by Pingoru
Jan 29, 2026, 05:27 PM UTC

Affected components

Mobile ServicesDashboard PortalIntegration Services and GatewayVital Sign Integration

Update timeline

  1. investigating Jan 29, 2026, 05:27 PM UTC

    We are seeing network latency in our platform monitoring and are currently investigating.

  2. monitoring Jan 29, 2026, 06:02 PM UTC

    A fix has been implemented and we are seeing the latency return to normal. We will post again when this has been completely resolved.

  3. resolved Jan 29, 2026, 11:38 PM UTC

    We have determined the root cause of this issue was an unresponsive node in our read request data tier. This srvice has now come back online and all redirections have been reverted. All services are operational.