Is Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown down?

We are currently experiencing elevated response times. This is causing degraded performance across the platform. In particular, real-time vitals integrations are being negatively impacted. Data is flowing but is markedly delayed.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing elevated response times due to underlying maintenance being performed by our infrastructure partner. This is causing degraded performance across the platform. In particular, real-time vitals integrations are being negatively impacted. Data is flowing but is markedly delayed. Our engineers are monitoring, and we will provide updates as they are available. Thank you for your patience.

Our vendor has completed Infrastructure maintenance and we are monitoring as services begin to return to normal operation.

All services are operating normally, with the exception of streaming Vital signs. This service is still showing signs of degraded performance and delayed delivery, so we continue to monitor.

All services are operating normally now. We are marking this incident as resolved, and thank you for your patience while we worked through the issue. Kind Regards, The Graphium Health Team

We are currently experiencing a service disruption caused by a deployment. This is impacting the ability of our services to load configuration at startup. Users may experience degraded performance or inability to access services while the issue persists.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have received reports from several customers about timeouts and degraded performance in real-time message processing, specifically regarding HL7 messages exchanged via the Graphium Integration Client (GIC). It appears there is an outage with an upstream vendor used by the GIC that is causing intermittent connectivity failures and increased latency. We are monitoring and will report back when we receive further information.

The upstream provider has identified the issue and is currently implementing the fix. Their services are showing signs of recovery, so we are updating the status here to monitoring until we see full service recovery.

We are closing this incident as resolved, as the upstream provider is reporting that their customers should be observing recovery. If any further issues arise, we will reopen the incident. Thank you again for your patience. The Graphium Health Team

We continue to experience a prolonged partial outage due to prior infrastructure maintenance initiated by an upstream provider. We are actively investigating.

We have identified the issue causing intermittent connection failures for some clients and slow performance for others. A misconfiguration was found in some infrastructure components that prevented them from successfully connecting after the earlier maintenance window restarts. We have resolved this issue, and all services appear operational. We'll continue to monitor and report back on any remaining issues. Thank you for your patience this morning.

All services are fully operational, and all integration messages delayed by the outage have been processed. We will continue to monitor for any further issues. Kind Regards, The Graphium Health Team