Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Increased Network Latency Affecting Client Applications
Resolved after 1 hour 3 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on November 12, 2025.
Client application connectivity has been restored, and all services are now fully operational. We will continue to monitor and open a new incident if further issues arise. Thank you for your patience. The Graphium Health Team
Affected components
Update timeline
- investigating Nov 12, 2025, 03:46 PM UTC
We are currently experiencing increased network latency affecting our client applications. Our engineers are actively investigating.
- investigating Nov 12, 2025, 04:10 PM UTC
Latency has diminished, but we are still investigating the cause.
- monitoring Nov 12, 2025, 04:27 PM UTC
Client application connectivity is returning to normal as we see the latency issues resolve. All indications are that this incident was caused by an as-yet-unreported issue at AWS. Our team continues to monitor.
- resolved Nov 12, 2025, 04:49 PM UTC
Client application connectivity has been restored, and all services are now fully operational. We will continue to monitor and open a new incident if further issues arise. Thank you for your patience. The Graphium Health Team
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Amazon Web Services