Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Outage Due to Extended Infrastructure Maintenance

Resolved after 1 hour 36 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on July 22, 2026.

resolved Jul 22, 2026, 12:59 PM UTC

All services are fully operational, and all integration messages delayed by the outage have been processed. We will continue to monitor for any further issues. Kind Regards, The Graphium Health Team

Started
Jul 22, 2026, 11:23 AM UTC
Resolved
Jul 22, 2026, 12:59 PM UTC
Duration
1h 36m
Detected by Pingoru
Jul 22, 2026, 11:23 AM UTC

Affected components

Mobile ServicesDashboard PortalIntegration Services and GatewayVital Sign Integration

Update timeline

  1. investigating Jul 22, 2026, 11:23 AM UTC

    We continue to experience a prolonged partial outage due to prior infrastructure maintenance initiated by an upstream provider. We are actively investigating.

  2. monitoring Jul 22, 2026, 11:51 AM UTC

    We have identified the issue causing intermittent connection failures for some clients and slow performance for others. A misconfiguration was found in some infrastructure components that prevented them from successfully connecting after the earlier maintenance window restarts. We have resolved this issue, and all services appear operational. We'll continue to monitor and report back on any remaining issues. Thank you for your patience this morning.

  3. resolved Jul 22, 2026, 12:59 PM UTC

    All services are fully operational, and all integration messages delayed by the outage have been processed. We will continue to monitor for any further issues. Kind Regards, The Graphium Health Team

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