Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Delays in Form PDF Generation
Resolved after 44 minutes, affecting Dashboard Portal and Integration Services and Gateway, on August 27, 2025.
The backlog has been processed and we are no longer seeing any delays in PDF generation or transmission. We'll continue to monitor for any further issues. Thank you again for your patience!
Affected components
Update timeline
- investigating Aug 27, 2025, 03:32 PM UTC
We are currently investigating a backlog in PDF generation that is affecting form search in the dashboard, as well as PDFs being transmitted to the host EHR.
- monitoring Aug 27, 2025, 03:48 PM UTC
We have added more capacity to form generation to alleviate a backlog we observed. Message traffic is flowing and the backlog is slowly decreasing. We continue to monitor.
- resolved Aug 27, 2025, 04:16 PM UTC
The backlog has been processed and we are no longer seeing any delays in PDF generation or transmission. We'll continue to monitor for any further issues. Thank you again for your patience!
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