Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Degraded Performance — Processing Delays

Resolved after 47 minutes, affecting Mobile Services and Dashboard Portal and 1 more, on July 1, 2026.

resolved Jul 01, 2026, 04:37 PM UTC

The performance issues have been resolved. The root cause was a resource configuration issue in our application cluster that limited its ability to scale effectively under load. We've adjusted resource allocation and autoscaling settings to improve responsiveness and prevent recurrence. All services are operating normally.

Started
Jul 01, 2026, 03:49 PM UTC
Resolved
Jul 01, 2026, 04:37 PM UTC
Duration
47m
Detected by Pingoru
Jul 01, 2026, 03:49 PM UTC

Affected components

Mobile ServicesDashboard PortalIntegration Services and GatewayVital Sign Integration

Update timeline

  1. monitoring Jul 01, 2026, 03:49 PM UTC

    We are currently experiencing degraded performance. Some users may notice slower response times or delays in data updates. Our team has identified the issue and is actively working to clear the backlog and restore normal performance. We will provide updates as the situation progresses.

  2. resolved Jul 01, 2026, 04:37 PM UTC

    The performance issues have been resolved. The root cause was a resource configuration issue in our application cluster that limited its ability to scale effectively under load. We've adjusted resource allocation and autoscaling settings to improve responsiveness and prevent recurrence. All services are operating normally.

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