Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident
Service Outage
Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on September 8, 2025 affecting Mobile Services and Dashboard Portal and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2025, 04:42 PM UTC
We are currently investigating a service outage that is affecting mobile and dashboard access.
- investigating Sep 08, 2025, 04:47 PM UTC
We are continuing to investigate this issue.
- investigating Sep 08, 2025, 05:09 PM UTC
We suspect this outage is related to an upstream infrastructure provider issue, but we continue to investigate. Thank you for your patience.
- investigating Sep 08, 2025, 05:38 PM UTC
We are continuing to investigate this issue. We believe we have identified a problem with an automated deployment that inadvertently introduced an updated dependency.
- identified Sep 08, 2025, 05:51 PM UTC
We are currently deploying a fix that we anticipate will resolve the issue.
- identified Sep 08, 2025, 06:32 PM UTC
The fix we attempted failed to resolve the issue. We are still investigating.
- monitoring Sep 08, 2025, 07:25 PM UTC
We have deployed a fix and services are once again available. Engineers are monitoring as traffic levels return to normal.
- monitoring Sep 08, 2025, 07:26 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 08, 2025, 07:53 PM UTC
We are seeing issues with dashboard logins which we continue to investigate. Mobile and integration services are operating normally.
- monitoring Sep 08, 2025, 08:16 PM UTC
Dashboard services are also now fully operational. Thank you for your patience as we worked through this issue.
- resolved Sep 08, 2025, 08:18 PM UTC
This incident has been resolved.