Granicus incident
Identified – Legistar/InSite Service Disruption for Canadian Customers
Ongoing since 05:53 PM UTC, affecting Legistar and InSite.
The planned service restart has been completed, and our teams are validating functionality across the affected Legistar/InSite services. We are seeing improvement in service availability; however, some functionality remains under investigation. Our teams continue to work toward full restoration. We will provide another update as validation and remediation efforts progress.
Affected components
Update timeline
- identified Nov 11, 2026, 05:53 PM UTC
We have identified an issue affecting some Legistar/InSite functionality for customers in Canada. Our teams are implementing remediation that requires a controlled service restart. Customers may experience a brief service interruption while this work is performed. We will provide another update once the restart is complete and functionality has been validated.
- identified Nov 11, 2026, 06:47 PM UTC
The planned service restart has been completed, and our teams are validating functionality across the affected Legistar/InSite services. We are seeing improvement in service availability; however, some functionality remains under investigation. Our teams continue to work toward full restoration. We will provide another update as validation and remediation efforts progress.
Your product runs on more than Granicus
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services