Granicus incident

Granicus Issue Notification: SmartGov

Ongoing since 05:01 PM UTC, affecting SmartGov.

investigating Nov 04, 2026, 05:02 PM UTC

We are continuing to investigate this issue.

Started
Nov 04, 2026, 05:01 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Nov 04, 2026, 05:01 PM UTC

Affected components

SmartGov

Update timeline

  1. investigating Nov 04, 2026, 05:01 PM UTC

    We are investigating reports of degraded performance affecting SmartGov. Some customers may experience slower-than-normal response times when accessing SmartGov, including delays that may affect payment processing and receipt confirmation. Our teams are actively investigating and working to restore normal performance. We will provide additional updates as more information becomes available. Thank you, Granicus Customer Support

  2. investigating Nov 04, 2026, 05:02 PM UTC

    We are continuing to investigate this issue.

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