Graduway incident
Raise: Temporary Raiser's Edge NXT Data Load Disruptions Due to Microsoft Outage
Resolved after 16 hours 44 minutes, affecting Raise Prompts - US Region and Raise Prompts - CA Region and 1 more, on October 29, 2025.
Notice: Microsoft is experiencing a widespread outage affecting Azure services used by Blackbaud authentication. Raise clients integrated with Blackbaud may see temporary data load failures. We’re monitoring the issue and will automatically re-run failed loads once service is restored.
Affected components
Update timeline
- monitoring Oct 29, 2025, 08:22 PM UTC
Notice: Microsoft is experiencing a widespread outage affecting Azure services used by Blackbaud authentication. Raise clients integrated with Blackbaud may see temporary data load failures. We’re monitoring the issue and will automatically re-run failed loads once service is restored.
- resolved Oct 30, 2025, 01:07 PM UTC
This incident has been resolved.
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