Resolved after 3 days 3 hours, affecting Web App, Database & API - US Region and Web App, Database & API - EU Region and 1 more, on September 8, 2026.
Identified outstanding issue for Canada (CA) region during monitoring stage, other regions working and operational as expected.
Affected components
Update timeline
- investigating Sep 08, 2026, 01:42 PM UTC
We are investigating an issue affecting Content Box Section editing in Advance, also known as the CMS editor, which Platform Admins access via the “Edit this section” hyperlink. Administrators may encounter a blank page when attempting to edit these sections. Our team is actively investigating and working to resolve the issue as quickly as possible. Please continue to reference this page for updates.
- identified Sep 08, 2026, 05:48 PM UTC
The issue has been identified and a fix has been implemented to allow for site sections to be edited.
- monitoring Sep 08, 2026, 05:49 PM UTC
A fix has been implemented and we are actively monitoring the functionality.
- monitoring Sep 08, 2026, 10:16 PM UTC
Identified outstanding issue for Canada (CA) region during monitoring stage, other regions working and operational as expected.
- resolved Sep 11, 2026, 04:50 PM UTC
All regions correctly working for page content box system and resolved.
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