Is Graduway down?

Last checked just now
Current status
Graduway has degraded performance

Active incident: FATV Video Portal Loading Issues

Official status page: https://status.graduway.com · Polled every 5 minutes · 53 components tracked

Graduway is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Graduway status, recent outages, and incident history — pulled directly from Graduway's official status page at https://status.graduway.com every 5 minutes. Pingoru tracks 53 Graduway services and has captured 4 incidents in the last 90 days (99.63% uptime). Get email, Slack, Discord, or webhook alerts the moment Graduway reports a new incident — free for 5 monitors, no credit card.

Users who monitor Graduway also follow these Education services: Zoom Clever PowerSchool Seesaw Canva ClassLink Schoology Nearpod Houghton Mifflin Harcourt NWEA View all 6,000+ providers
Graduway uptime 99.63% uptime · past 90 days
Mon Wed Fri
MarAprMayJun
Less More

Active incident 1

  1. Ongoing ● 23h 33m
    Started Jun 12, 2026, 09:16 PM UTC
    Ocelot
    Timeline · 2 updates
    • investigating · Jun 12, 2026, 09:43 PM UTC

      We are currently investigating reports of loading issues affecting the Ocelot financial aid video portal.

    • monitoring · Jun 13, 2026, 06:58 PM UTC

      FATV videos are loading successfully and the previous data fetch errors have been resolved. We will monitor the portal over the next few days to ensure continued stability.

    Latest: FATV videos are loading successfully and the previous data fetch errors have been resolved. We will monitor the portal over the next few days to ensure continued stability.

Recent outages & incidents

Past 90 days
  1. Resolved 3h 58m
    Started May 05, 2026, 05:10 PM UTC · Resolved May 05, 2026, 09:08 PM UTC
    Web App & Database - US RegionWeb App & Database - CA Region
    Timeline · 3 updates
    • investigating · May 05, 2026, 05:10 PM UTC

      We are investigating reports of access issues for users to the MyRaise and legacy dashboard. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • monitoring · May 05, 2026, 07:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 05, 2026, 09:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 57m
    Started May 05, 2026, 01:42 PM UTC · Resolved May 05, 2026, 03:40 PM UTC
    Raise Prompts - US RegionRaise Prompts - CA RegionWeb App & Database - US RegionWeb App & Database - CA RegionData Loads & Writebacks - Raiser's Edge NXTData Loads & Writebacks - SalesforceData Loads & Writebacks - All Other CRMsEmail Integration - Nylas APIFTP Site - HostedFTP
    Timeline · 4 updates
    • identified · May 05, 2026, 01:42 PM UTC

      We are currently investigating the issue.

    • identified · May 05, 2026, 01:46 PM UTC

      We are investigating reports of access issues for users to the MyRaise and legacy dashboard. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • monitoring · May 05, 2026, 02:27 PM UTC

      A fix is in the process of being implemented and we are monitoring the results.

    • resolved · May 05, 2026, 03:40 PM UTC

      This incident has been resolved, access to the legacy and MyRaise dashboard has been restored.

    Latest: This incident has been resolved, access to the legacy and MyRaise dashboard has been restored.

  3. Resolved
    Started Apr 07, 2026, 04:30 PM UTC · Resolved Apr 07, 2026, 04:30 PM UTC
    Timeline · 2 updates
    • resolved · Apr 08, 2026, 03:15 PM UTC

      Our engineers have identified a load spike in the US region causing 502 Bad Gateway errors across the region.

    • postmortem · Apr 08, 2026, 03:16 PM UTC

      A system outage occurred when a routine resource scale-up triggered an unexpected de-provisioning of our environment by AWS. Services are now stable. We are currently investigating the underlying cause with AWS support to ensure this does not recur.

    Latest: A system outage occurred when a routine resource scale-up triggered an unexpected de-provisioning of our environment by AWS. Services are now stable. We are currently investigating…

See the full Graduway outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Graduway outage history →

Or sign up free to get alerts when Graduway breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 4 incidents View full outage history →