Resolved after 3 hours 9 minutes, affecting Data Loads & Writebacks - Raiser's Edge NXT, on June 6, 2024.
An unplanned overage of scheduled maintenance has caused certain NXT data loads to fail overnight. This scheduled maintenance is now complete and these data loads will restart automatically after business hours today. Organizations using NXT as their CRM should expect their donor data to be out of date by one day until tomorrow, Friday, June 7th. Stewardship prompts for any gifts posted to NXT yesterday will also be delivered tomorrow, June 7th.
Affected components
Update timeline
- monitoring Jun 06, 2024, 01:05 PM UTC
An unplanned overage of scheduled maintenance has caused certain NXT data loads to fail overnight. This scheduled maintenance is now complete and these data loads will restart automatically after business hours today. Organizations using NXT as their CRM should expect their donor data to be out of date by one day until tomorrow, Friday, June 7th. Stewardship prompts for any gifts posted to NXT yesterday will also be delivered tomorrow, June 7th.
- resolved Jun 06, 2024, 04:15 PM UTC
This incident has been resolved.
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