Resolved after 6 hours 17 minutes, affecting Raise Prompts - US Region, on October 2, 2024.
After monitoring for several hours, this issue has been resolved and performance has returned to normal levels.
Affected components
Raise Prompts - US Region
Update timeline
- investigating Oct 02, 2024, 06:25 PM UTC
Our engineers are aware of an issue leading to delays in processing Follow-Up requests. The team is actively investigating the underlying cause and working diligently to resolve the matter.
- monitoring Oct 02, 2024, 06:50 PM UTC
The issue was identified, and our engineers have successfully implemented a fix. We are now monitoring the results.
- resolved Oct 03, 2024, 12:42 AM UTC
After monitoring for several hours, this issue has been resolved and performance has returned to normal levels.
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