Graduway incident

Raise Slowdown

Resolved after 4 hours 25 minutes, affecting Raise Prompts - US Region and Web App & Database - US Region, on October 7, 2024.

resolved Oct 07, 2024, 07:43 PM UTC

An issue impacting Raise is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Oct 07, 2024, 03:18 PM UTC
Resolved
Oct 07, 2024, 07:43 PM UTC
Duration
4h 25m
Detected by Pingoru
Oct 07, 2024, 03:18 PM UTC

Affected components

Raise Prompts - US RegionWeb App & Database - US Region

Update timeline

  1. investigating Oct 07, 2024, 03:18 PM UTC

    Our team is investigating reports of slow performance.

  2. investigating Oct 07, 2024, 03:42 PM UTC

    Our engineers are working to investigate potential causes of slow performance. Please continue to reference this page for updates.

  3. monitoring Oct 07, 2024, 04:31 PM UTC

    Our engineers are seeing improvements with Raise's performance, and functions are returning to normal. We will continue to monitor the situation closely. Please continue to reference this page for updates.

  4. resolved Oct 07, 2024, 07:43 PM UTC

    An issue impacting Raise is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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