Gorgias incident

Cloud service provider network incident may affect a subset of Gorgias Customers

Resolved after 3 hours 39 minutes, affecting REST API and Google Cloud Platform Google Cloud Networking and 1 more, on September 1, 2026.

monitoring Sep 01, 2026, 04:24 PM UTC

We are seeing signs of recovery, we are continuing to monitor our services

Started
Sep 01, 2026, 03:19 PM UTC
Resolved
Sep 01, 2026, 06:59 PM UTC
Duration
3h 39m
Detected by Pingoru
Sep 01, 2026, 03:19 PM UTC

Affected components

REST APIGoogle Cloud Platform Google Cloud NetworkingLive Chat

Update timeline

  1. investigating Sep 01, 2026, 03:19 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:21 PM UTC

    We are currently investigating this issue.

  3. monitoring Sep 01, 2026, 04:24 PM UTC

    We are seeing signs of recovery, we are continuing to monitor our services

  4. resolved Sep 01, 2026, 06:59 PM UTC

    This incident has been resolved.

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