Resolved after 3 hours 38 minutes, affecting AI Agent, on September 30, 2026.
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
Affected components
AI Agent
Update timeline
- monitoring Sep 30, 2026, 05:21 PM UTC
We’re monitoring the situation. The issue appears to be on the LLM provider’s side, and we’ll share updates as they become available
- identified Sep 30, 2026, 05:23 PM UTC
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
- resolved Sep 30, 2026, 08:59 PM UTC
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
Your product runs on more than Gorgias
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.