Gorgias experienced a minor incident on October 19, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 19, 2026, 08:48 PM UTC
Actions that use Loop Returns may be delayed or fail because of an ongoing incident at Loop. Other actions are not affected. We'll share updates as Loop recovers.
- resolved Oct 19, 2026, 09:34 PM UTC
Loop Returns has resolved their incident, and workflow actions that use Loop Returns are working normally again.