Gorgias incident
Ticket, order and product search showing outdated results
Major Vendor's status page →
Resolved after 39 minutes, affecting Web App and us-east1-c94b, on August 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web Appus-east1-c94b
Update timeline
- investigating Aug 27, 2026, 04:22 PM UTC
We are currently investigating this issue.
- identified Aug 27, 2026, 04:30 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 27, 2026, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 05:02 PM UTC
This incident has been resolved.
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