Resolved after 43 minutes, affecting Gmail, on July 27, 2026.
Gmail integrations have resumed syncing normally and new emails are creating tickets as expected. Email delivery from Gmail stopped and then resumed on its own, without any change on our side - we found no issue with our systems, which suggests the cause was external. We're monitoring to confirm stability before marking this resolved.
Affected components
Update timeline
- investigating Jul 27, 2026, 10:30 PM UTC
We are currently investigating this issue.
- monitoring Jul 27, 2026, 11:01 PM UTC
Gmail integrations have resumed syncing normally and new emails are creating tickets as expected. Email delivery from Gmail stopped and then resumed on its own, without any change on our side - we found no issue with our systems, which suggests the cause was external. We're monitoring to confirm stability before marking this resolved.
- resolved Jul 27, 2026, 11:13 PM UTC
The traffic of Gmail notifications for our app is back at normal levels.
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