Resolved after 15 hours 57 minutes, affecting us-east1-635c and us-east4-65cd and 1 more, on October 20, 2025.
We implemented workarounds to not rely on the impacted third party systems . We're catching up with any delays processing messages.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:00 PM UTC
Related to the widespread issues observed today, we're experiencing delays processing Shopify updates
- identified Oct 20, 2025, 09:49 PM UTC
We identified an issue with a third party solution experiencing an outage and are working around it to restore services as soon as possible.
- monitoring Oct 21, 2025, 12:10 AM UTC
We implemented workarounds to not rely on the impacted third party systems . We're catching up with any delays processing messages.
- resolved Oct 21, 2025, 11:57 AM UTC
All the systems are now fully operational.
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