Gorgias incident

Partial service disruption due to Cloudflare CDN issues

Resolved after 12 hours 8 minutes, on November 18, 2025.

identified Nov 18, 2025, 12:50 PM UTC

Some Gorgias features may be unavailable or not working as expected for some customers due to an ongoing issue with Cloudflare’s CDN. We are monitoring the situation closely. You can find more details and updates on Cloudflare’s status page: https://www.cloudflarestatus.com/?t=1

Started
Nov 18, 2025, 12:50 PM UTC
Resolved
Nov 19, 2025, 12:58 AM UTC
Duration
12h 8m
Detected by Pingoru
Nov 18, 2025, 12:50 PM UTC

Update timeline

  1. identified Nov 18, 2025, 12:50 PM UTC

    Some Gorgias features may be unavailable or not working as expected for some customers due to an ongoing issue with Cloudflare’s CDN. We are monitoring the situation closely. You can find more details and updates on Cloudflare’s status page: https://www.cloudflarestatus.com/?t=1

  2. resolved Nov 19, 2025, 12:58 AM UTC

    This incident has been resolved.

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