Resolved after 30 minutes, affecting AI Agent, on November 27, 2025.
The third-party service has now fully recovered, and we are no longer experiencing any impact. AI agent systems are operating normally.
Affected components
AI Agent
Update timeline
- monitoring Nov 27, 2025, 09:45 AM UTC
We experienced an interruption due to an outage from one of our third-party providers. The provider has partially recovered and service performance has improved. Our systems are recovering, and we are continuing to monitor the situation closely to ensure full stability.
- resolved Nov 27, 2025, 10:16 AM UTC
The third-party service has now fully recovered, and we are no longer experiencing any impact. AI agent systems are operating normally.
Your product runs on more than Gorgias
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services