Gorgias incident

AI Agent degraded performance

Major Resolved View vendor source →

Gorgias experienced a major incident on March 2, 2026 affecting AI Agent, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 12:34 PM UTC
Resolved
Mar 02, 2026, 02:23 PM UTC
Duration
1h 49m
Detected by Pingoru
Mar 02, 2026, 12:34 PM UTC

Affected components

AI Agent

Update timeline

  1. monitoring Mar 02, 2026, 12:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Mar 02, 2026, 02:23 PM UTC

    This incident has been resolved.