Gorgias incident

Analytics delayed for some users

Major Resolved View vendor source →
Started
Mar 09, 2026, 12:27 PM UTC
Resolved
Mar 09, 2026, 01:32 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 09, 2026, 12:27 PM UTC

Update timeline

  1. identified Mar 09, 2026, 12:27 PM UTC

    We've identified the issue on analytics data processing and currently working on a fix.

  2. monitoring Mar 09, 2026, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 01:32 PM UTC

    The issue regarding analytics has been resolved

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