Gorgias incident

Automation Rules Not Triggering

Major Resolved View vendor source →

Gorgias experienced a major incident on April 3, 2026, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 12:46 PM UTC
Resolved
Apr 03, 2026, 04:25 PM UTC
Duration
3h 39m
Detected by Pingoru
Apr 03, 2026, 12:46 PM UTC

Update timeline

  1. identified Apr 03, 2026, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  2. monitoring Apr 03, 2026, 12:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2026, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.