Gorgias incident

Realtime updates lagging on us-cental-d8ff cluster

Minor Resolved View vendor source →

Gorgias experienced a minor incident on July 17, 2026 affecting us-central1-d8ff, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 06:10 PM UTC
Resolved
Jul 17, 2026, 06:51 PM UTC
Duration
40m
Detected by Pingoru
Jul 17, 2026, 06:10 PM UTC

Affected components

us-central1-d8ff

Update timeline

  1. investigating Jul 17, 2026, 06:10 PM UTC

    We are currently investigating this issue. There might be lag on realtime updates on us-central1-df88

  2. identified Jul 17, 2026, 06:37 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 17, 2026, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2026, 06:51 PM UTC

    This incident has been resolved.