Gorgias incident

Helpdesk general slowness

Notice Resolved View vendor source →

Gorgias experienced a notice incident on July 1, 2026, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 11:25 AM UTC
Resolved
Jul 01, 2026, 01:28 PM UTC
Duration
2h 2m
Detected by Pingoru
Jul 01, 2026, 11:25 AM UTC

Update timeline

  1. investigating Jul 01, 2026, 11:25 AM UTC

    We are currently investigating this issue.

  2. identified Jul 01, 2026, 12:37 PM UTC

    We're working on deploying a fix

  3. resolved Jul 01, 2026, 01:28 PM UTC

    This incident has been resolved.