Gorgias incident

Degraded performance of analytics services

Resolved after 55 minutes, on June 29, 2026.

monitoring Jun 29, 2026, 04:32 PM UTC

The root cause was addressed and we are currently monitoring the services.

Started
Jun 29, 2026, 04:03 PM UTC
Resolved
Jun 29, 2026, 04:59 PM UTC
Duration
55m
Detected by Pingoru
Jun 29, 2026, 04:03 PM UTC

Update timeline

  1. identified Jun 29, 2026, 04:03 PM UTC

    Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.

  2. monitoring Jun 29, 2026, 04:32 PM UTC

    The root cause was addressed and we are currently monitoring the services.

  3. resolved Jun 29, 2026, 04:59 PM UTC

    This incident has been resolved.

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