Gorgias experienced a major incident on June 29, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 29, 2026, 04:03 PM UTC
Due to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.
- monitoring Jun 29, 2026, 04:32 PM UTC
The root cause was addressed and we are currently monitoring the services.
- resolved Jun 29, 2026, 04:59 PM UTC
This incident has been resolved.