Gorgias incident

Chat are not working properly

Critical Resolved View vendor source →

Gorgias experienced a critical incident on June 22, 2026 affecting Live Chat, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 02:50 PM UTC
Resolved
Jun 22, 2026, 03:22 PM UTC
Duration
32m
Detected by Pingoru
Jun 22, 2026, 02:50 PM UTC

Affected components

Live Chat

Update timeline

  1. investigating Jun 22, 2026, 02:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 22, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 22, 2026, 03:22 PM UTC

    A fix has been implemented and the chat is stable.