Gorgias incident

Customer data in cluster us-east4-5f09 has lag

Resolved after 30 minutes, on June 5, 2026.

monitoring Jun 05, 2026, 01:50 PM UTC

We are receiving a surge of data which is causing the customer consumer data lag of about 1h. We are monitoring the data and will send another update in the next 2h.

Started
Jun 05, 2026, 01:50 PM UTC
Resolved
Jun 05, 2026, 02:20 PM UTC
Duration
30m
Detected by Pingoru
Jun 05, 2026, 01:50 PM UTC

Update timeline

  1. monitoring Jun 05, 2026, 01:50 PM UTC

    We are receiving a surge of data which is causing the customer consumer data lag of about 1h. We are monitoring the data and will send another update in the next 2h.

  2. resolved Jun 05, 2026, 02:20 PM UTC

    This incident has been resolved.

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