Gorgias incident

AI Agent degraded performance

Major Ongoing View vendor source →

Gorgias is currently experiencing a major incident affecting AI Agent, which began 1h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 03:28 PM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
May 27, 2026, 03:28 PM UTC

Affected components

AI Agent

Update timeline

  1. identified May 27, 2026, 03:28 PM UTC

    Due to third party LLM provider outage, we are experiencing degraded performance, higher latency for AI Agent and Ticket Translation