Resolved after 3 hours 41 minutes, affecting AI Agent, on May 27, 2026.
We've confirmed that some of the AI Agent's conversations are handed over due to a partial degradation of the OpenAI's API.
Affected components
Update timeline
- investigating May 27, 2026, 02:20 PM UTC
We are currently investigating this issue. It's most likely related to an outage on the OpenAI API, despite they haven't about it on their status page.
- investigating May 27, 2026, 02:25 PM UTC
We are currently investigating this issue. It's most likely related to an outage on the OpenAI API, despite they haven't communicated about it yet.
- identified May 27, 2026, 02:34 PM UTC
We've confirmed that some of the AI Agent's conversations are handed over due to a partial degradation of the OpenAI's API.
- resolved May 27, 2026, 06:02 PM UTC
This incident has been resolved.
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