Resolved after 2 hours 45 minutes, on May 18, 2026.
We're still working on a fix for this issue. In the meantime, a hard refresh — Cmd + Shift + R on Mac, or Ctrl + Shift + R on Windows — should clear it up. Sorry for the inconvenience.
Update timeline
- investigating May 18, 2026, 02:47 AM UTC
Ticket view count are not updating correctly for some accounts. We are currently investigating this issue.
- identified May 18, 2026, 03:46 AM UTC
We're still working on a fix for this issue. In the meantime, a hard refresh — Cmd + Shift + R on Mac, or Ctrl + Shift + R on Windows — should clear it up. Sorry for the inconvenience.
- resolved May 18, 2026, 05:32 AM UTC
This incident has been resolved.
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