Gorgias experienced a minor incident on May 7, 2026 affecting Web App and aus-southeast1-fcb9, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Web Appaus-southeast1-fcb9
Update timeline
- investigating May 07, 2026, 02:24 AM UTC
We are currently investigating this issue.
- identified May 07, 2026, 02:43 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 07, 2026, 03:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 04:01 AM UTC
This incident has been resolved.
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