Gorgias incident

Delayed or missing view counts

Resolved after 1 hour 36 minutes, affecting Web App and aus-southeast1-fcb9, on May 7, 2026.

monitoring May 07, 2026, 03:53 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 07, 2026, 02:24 AM UTC
Resolved
May 07, 2026, 04:01 AM UTC
Duration
1h 36m
Detected by Pingoru
May 07, 2026, 02:24 AM UTC

Affected components

Web Appaus-southeast1-fcb9

Update timeline

  1. investigating May 07, 2026, 02:24 AM UTC

    We are currently investigating this issue.

  2. identified May 07, 2026, 02:43 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 07, 2026, 03:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 04:01 AM UTC

    This incident has been resolved.

Your product runs on more than Gorgias

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →