Gorgias incident

Delayed ticket search results

Resolved after 47 minutes, affecting Web App and europe-west4-e7f4, on May 6, 2026.

monitoring May 06, 2026, 07:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 06, 2026, 06:34 AM UTC
Resolved
May 06, 2026, 07:22 AM UTC
Duration
47m
Detected by Pingoru
May 06, 2026, 06:34 AM UTC

Affected components

Web Appeurope-west4-e7f4

Update timeline

  1. investigating May 06, 2026, 06:34 AM UTC

    We are currently investigating this issue causing delayed ticket search results.

  2. monitoring May 06, 2026, 07:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 07:22 AM UTC

    This incident has been resolved.

Your product runs on more than Gorgias

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →