Gorgias experienced a minor incident on May 6, 2026 affecting Web App and europe-west4-e7f4, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Web Appeurope-west4-e7f4
Update timeline
- investigating May 06, 2026, 06:34 AM UTC
We are currently investigating this issue causing delayed ticket search results.
- monitoring May 06, 2026, 07:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 07:22 AM UTC
This incident has been resolved.
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